SLD Train-the-Trainers Workshop
Crystal City Marriott Hotel
Arlington, Virginia
September 9-10, 2002

AGENDA

Monday, September 9, 2002

  8:30 AM  Registration / Continental Breakfast

  9:00 AM  Welcome / USAC Overview  Cheryl Parrino

  9:30 AM  General Updates  George McDonald / John Noran

  10:45 AM  Break

  11:00 AM  News from the FCC  Mark Seifert

  12:00 PM  Lunch

  1:00 PM  Oversight of the Universal Service Fund  Tom Cline

  2:00 PM  USAC Internal Audit  Jim Rodda

  2:30 PM  Break

  2:45 PM  Online Forms and Tools  Dan Navarro

  3:15 PM  Avoiding Common Form Errors  Timm Harwick / Larry Phillips

  4:15 PM  Discount Mechanisms  John Noran

Tuesday, September 10, 2002

  8:30 AM  Continental Breakfast

  9:00 PM  Documenting Your Requests  Catriona Ayer

  9:30 AM  Eligible Services  Phil Gieseler

  10:30 AM  Avoiding Common PIA Errors  Catriona Ayer

  11:15 AM  Break

  11:30 AM  Invoicing Deadlines  Mick Kraft

  12:00 PM  Lunch

  1:00 PM  Service Provider Issues  Ellen Wolfhagen

  1:30 PM  CIPA Update  John Noran

  2:00 PM  Program Compliance  Catriona Ayer / Ray Mendiola

  3:00 PM  Break

  3:15 PM  State Best Practices – Data  CCSSO

  4:00 PM  Questions and Answers  All staff

  4:30 PM  Adjourn