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Service Delivery Deadlines and Extension Requests

Service Delivery Deadlines

To be eligible for E-rate discounts, services must be received during a specific period of time related to the particular Funding Year for which discounts are requested.

Recurring services must be delivered during the relevant Funding Year (July 1 through June 30).

In general, non-recurring services must be delivered and installed between July 1 of the relevant Funding Year and September 30 following the June 30 close of that Funding Year.  However, certain recipients of E-rate funding have received or may receive extensions of the deadline for delivery and installation of non-recurring services.  Such extensions can occur for various reasons, including:

1.

A Funding Commitment Decision Letter (FCDL) is issued by the SLD on or after March 1 of the Funding Year for which discounts are authorized;

2.

Service provider change authorizations or service substitution authorizations are approved by the SLD on or after March 1 of the Funding Year for which discounts are authorized;

3.

The applicant requested an extension because the service provider is unable to complete delivery and installation for reasons beyond the service provider’s control; or

4.

The applicant requested an extension because the service provider has been unwilling to complete delivery and installation because the SLD withheld payment for those services on a properly-submitted invoice for more than 60 days after submission of the invoice.

The SLD will automatically extend the service delivery deadline in situations where criteria (1) or (2) are met.  Recipients of non-recurring services who wish to satisfy criterion (3) must submit documentation to the SLD on or before the September 30 following the close of the Funding Year.  Recipients of service who meet criterion (4) must certify to the SLD on or before the September 30 following the close of the Funding Year that their Service Provider was unwilling to deliver or install non-recurring services before the expiration of the deadline because the SLD had withheld payment for those services on a properly-submitted invoice for more than 60 days after the submission of the invoice.

For example if your funding year commitment is for Funding Year 2002 then your recurring services must be delivered between July 1, 2002 and June 30, 2003.

For the same funding year commitment, your non-recurring services must be delivered between July 1, 2002 and September 30, 2003.  However, if your Funding Commitment Decision Letter was dated March 15, 2003 then your non-recurring services must be delivered by September 30, 2004.

Service Delivery Deadline Extension Requests

Applicants can use the FRN Extension Table to determine the extended deadline for the implementation of non-recurring services.  Applicants whose implementation deadlines have been extended should locate the Funding Request Number (FRN) in the table and then look to the right of the FRN to find the last allowable date for delivery and installation of non-recurring services.

If you believe that the deadlines listed for one or more of your FRNs are incorrect, or that one or more of your FRNs should appear on the table but are missing, you should file a service delivery deadline extension request.  Send a letter to the SLD detailing your request and including the following information:

  • Contact Person name
  • Contact Information (including e-mail address)
  • Form 471 Application Number
  • Funding Request Number (FRN)
  • Service Provider Name
  • Service Provider Identification Number (SPIN)
  • Reason for Service Delivery Deadline Extension request
  • Documentation or Certification required (re: Item 3 or Item 4)

Send your letter to the following address:

Service Delivery Deadline Extension Request
Schools and Libraries Division
Box 125 — Correspondence Unit
80 South Jefferson Road
Whippany, NJ  07981

Requests may also be filed electronically, either by electronic mail (e-mail) or by facsimile. Requests submitted by electronic mail will be considered filed on a business day if they are received at the SLD at any time up to 12:00 a.m. (midnight) ET. Requests received after that time will be considered received on the next business day. Similarly, facsimile transmissions will be considered filed on a business day if the complete transmission is received by any time up to 12:00 a.m. (midnight) ET.

  • Requests may be submitted via e-mail. Documents filed by e-mail can be submitted in any widely used word processing format, such as Adobe Portable Document Format (PDF), Word or WordPerfect. The SLD will automatically reply to incoming e-mails to confirm receipt. This e-mail address can only be used for requests.
  • Requests filed by facsimile must be faxed to 973-599-6542. The fax transmission should include a cover sheet listing contact name, phone number, and — if available — an e-mail address.

For more information on deadlines for filing Form 486, please refer to the Form 486 Deadlines posted in the Reference Area of this web site.

For more information on deadlines for filing invoices, please refer to the Invoicing Deadlines and Extension Requests posted in the Reference Area of this web site.

  Content Last Modified: October 15, 2002