2. Form 473:Service Provider Annual
Certification Form & Instructions
forms area now features Form 473 and instruction in PDF
format. Files saved as PDF may be typed into directly on the computer
and then printed out for your convenience.
3. SPIN Contact Search
The Reference Area now features a SPIN Contact Search
function. The database includes contact information for the
correct person in each participating vendors organization
who can provide Universal Service Fund applicants with that vendors
SPIN, as required for Form 471 and the forthcoming Form 486. The
database does not contain actual SPINs, because only the
service providers themselves can provide SPINs to applicants at
4. Service Provider Identification
CSB Vendor SPIN Contact List
Schools and Libraries Divisions's (SLD)
Client Service Bureau (CSB) has received some inquiries from prospective
Form 471 billed entity applicants regarding their need to identify
the Service Provider Identification Numbers (SPINs) for service
providers. The specific inquiries indicate that vendors have implemented
various types of procedures to administer their respective SPINs,
and that in some instances the 471 billed entity applicant is unaware
of the proper point of contact within the vendor's organization
to obtain the SPIN.
To assist clients in identifying vendors'
SPINs, SLD is establishing a list of vendor contacts for administration
of SPIN Numbers for use by our CSB. When CSB receives an inquiry
from customers regarding SPIN Number identification for a particular
vendor, CSB will refer the customer to the vendor's SPIN point of
contact based on this listing.
Vendors are encouraged to be included
on the CSB "Vendor SPIN Contact List." To be included
on this list, vendors should contact the SLD's Client Service Bureau
via fax (888-276-8736) or email (firstname.lastname@example.org) and provide:
(1) the vendor's full legal name; (2) the contact person's name;
(3) the contact person's voice telephone number; (4) the contact
person's email address. The contact person should be able to answer
customer inquiries regarding the identification of the vendor's
SPIN Number. For more information about SPIN assignments, please
refer to Assignment of the SPIN under "471 Application Guidance"
in the Reference Area.
SPIN Number Registration
The Universal Service Administrative
Company may be contacted via a toll free telephone number (888-641-8722)
and via toll free fax (888-637-6226) by service providers in order
to obtain a Service Provider Identification Number (SPIN). A fax
request for a SPIN must include the provider's full legal name,
address, contact person's name and telephone number.
Please remember that in order to "perfect"
their SPIN assignment, vendors and service providers must complete
and submit a SPIN Registration Form when that form becomes available.
USAC will automatically mail a SPIN Registration Form to each vendor
who has been assigned a SPIN, when the form becomes available. Also,
the SLD will post a notice of availability at this Web Site, and
will make the form available from this Web Site. This same information
will be made available at the NECA Web Site .
5. Form 486 Update
The SLD has worked with our client
community (applicants and vendors) to develop a draft of the Form
486. The draft will be submitted to the FCC for its review and submission
to the Office of Management and Budget for its approval in compliance
with the Paperwork Reduction Act. When the form receives final approval,
the SLD will post the form to this Web Site. A copy of the draft
form will also be posted to the SLD Web Site clearly marked
as a draft when the form is submitted to the FCC. To recap, there
are two steps that must occur before the form is finalized: step
one is for the SLD to submit the form to the FCC. Step 2 is for
the FCC to submit the form for OMB approval. The Form 486 will be
submitted by the billed entity applicant who filed the corresponding
Form 471. The Form 486 will require the 471 billed entity applicant
to confirm that services for each funding request number have begun
to be delivered by the service provider, and that the required approvals
of technology plans have been obtained. For a discussion of funding
request numbers, see Funding Request Number in the "471 Application
Guidance" in the Reference
Area. Billed entity applicants should file this form
with the SLD within five (5) days of the commencement of service
delivery on each funding request number. The SLD will not make any
payments on invoices for which a Form 486 has not yet been filed.
6. Invoice Update
In response to vendors' requests, the
SLD will accept electronic submission of invoices for payment. The
SLD is also working diligently to develop a draft invoice form and
procedures which set forth the information that the SLD requires
in order to process a request for reimbursement from a vendor, and
also articulates the underlying business rules for processing invoices.
A copy of this draft invoice and procedures and the procedures for
the electronic submission of invoices will be posted to this Web
Site as soon as they are available. Comments and questions should
be directed to the email address identified in the documents.
7. SLD Formal Communications
to Vendors (4/8/98)
The SLD will issue a notification letter
to each vendor whose SPIN is listed on a Form 471 application. The
notification letter will advise the vendor of what action was taken
by the SLD with respect to the funding request number (column 6
of items 15/16 of Form 471). The SLD will also develop procedures
for notifying vendors of SLD's receipt of a completed Form 486 Receipt
of Services Confirmation. The SLD is conferring with vendors' billing
system subject matter experts to determine the appropriate procedures
for these notifications.
8. SLD Information Distribution
Periodic information updates will be
posted in the SLD Web Site's Provider Area.
These updates will contain information of specific interest and
applicability to vendors. In addition, the SLD maintains an email
list for interested vendors as an additional means of disseminating
"NewsFlash" items. To join the email list, please email
your request to email@example.com.
Vendors with program questions are
also welcome to contact the SLD's Client Service Bureau at 1-888-203-8100
or fax your questions to 1-888-276-8736. Vendors may also email
questions to firstname.lastname@example.org
9. Urgent Reminder! Obtain SPINs
to Ensure Timely Processing of Your 471 (4/8/98)
The Schools and Libraries Corporation
reminds all Universal Service Fund applicants that the Service Provider
Identification Number SPIN is a vital component of your
E-rate application. Although failure to provide a service providers
SPIN on your Form 471 will not result in automatic rejection, it
will slow review of your application by requiring contact with you
from our Problem Resolution Team. Heres a roundup reminder
of what you and your service providers need to know about SPINs.
What is the SPIN and why is it important?
The SPIN is a number that identifies the service provider from which
you are purchasing services and/or products, and allows that service
provider to be paid from the Universal Service Fund. The SPIN is
needed on Form 471 and will also play an important role in Form
486 and invoicing.
Who is responsible for getting a SPIN?
It is the service providers responsibility to get its SPIN
AND your responsibility to record that SPIN on your Form 471 in
Items 15/16, Column 1.
How does a service provider obtain
a SPIN? Any service provider can get a SPIN by calling the Universal
Service Administrative Company (USAC) toll-free at 888-641-8722.
The SPIN will be assigned over the phone. For more details, see
"What Service Providers Need to Know About Obtaining a SPIN,"
below. Feel free to copy this information and forward it to the
service providers you work with.
What happens if I send in my Form 471
without a SPIN for every service provider listed? If your filed
Form 471 is missing one or more SPINs, you will be contacted by
our Problem Resolution Team by fax (or phone or email, if you have
not listed a contact fax number). You will want to make every effort
NOW to obtain your service providers SPINs so you can respond
quickly to the Problem Resolution Team request.
Can SLD help me get a service providers
SPIN? If a service provider has already obtained a SPIN, our toll-free
help line (888-203-8100) can provide you with the appropriate contact
name and phone number at the service providers office. We
cannot give you the service providers actual SPIN, however.
That information must be provided by the service provider to you.
10. What Service Providers Should
Know About Obtaining A SPIN (4/8/98)
The schools and libraries who purchase
your services need your Service Provider Identification Number (SPIN)
for their Universal Service Fund ("E-rate") applications,
and YOU need a SPIN to receive any payments from the Universal Service
Fund. Any service provider can obtain a SPIN by calling the Universal
Service Administrative Company (USAC) toll-free at 888-641-8722.
For fax, use 888-637-6226. In requesting a SPIN, please be prepared
to provide basic information about your company (such as complete
address and phone number). In addition, please provide a contact
name to the SLD Client Service Bureau via an email message (email@example.com)
so that the Client Service Bureau can refer customers with SPIN
assignment questions to the right person within your company.
Following the assignment of your SPIN
over the phone, USAC will send you a SPIN registration form requesting
more detailed information about your company. By completing and
returning this form, you will complete the required SPIN registration
For more information about the SPIN
and the Universal Service Program in general, see the Schools
and Libraries Corporation Web Site and click on the Service
11. Update! New SLD E-Mail Address
for Service Providers (4/8/98)
SLD has established a new e-mail address
specifically for vendors. It is firstname.lastname@example.org.
Service providers can use this address to get answers to their specific
issues. All interested parties may continue to use the email@example.com
address or the toll-free help line number, 888-203-8100.
12. Important Free Service Advisory
It has recently come to SLD's attention
that some vendors may be offering price reductions or promotional
offers for services in addition to the discounts available from
the Schools and Libraries Universal Service Program. We want to
remind applicants and vendors that the value of these price reductions/promotional
offers cannot be applied after the vendor submits the bid
for the pre-discount cost. The pre-discount cost is the basis upon
which funding requests will be made by Form 471 applicants.
13. Service Reports Now Available
The Service Provider Area features
a useful tool for service providers. By clicking the "DOWNLOAD
REPORT" button in the Service Provider Area, users can generate
a report of highlights of services being requested on posted Forms
470. Reports can be tailored for individual states or can summarize
all states, and can summarize 470s posted since the Web Site opened,
or just those posted over the past several days. Reports can be
formatted for use with word processing software, or the delimited
file can be input to spreadsheet software.
The SLD continues to offer on an interim
basis summary information through its firstname.lastname@example.org,
but encourages the use of this SLD Web Site function.